WHAT TO EXPECT

From first call to move-in

This page walks you through each stage of the Hidden Housing Solutions process, from your first callback and screening, to meeting a possible match, setting expectations and receiving support after move-in.

A step-by-step guide

How it works

Every step is designed to be unhurried and personal. A coordinator will guide you the whole way, and you're never asked to decide anything on the spot. Here's what to expect, from your first call to move-in day.

Step 1 of 5

Initial contact

  • Fill in our online callback form, or call us directly if you'd prefer.
  • A coordinator will speak with you personally to answer your questions.
  • We'll send you the application form — online or as a paper copy, whichever suits you best.
Step 2 of 5

Application and interview

  • Hollyburn reviews your completed application.
  • If the program looks like a good fit, we'll arrange an in-person interview.
  • Together, we'll talk through your expectations, your needs, and how you feel about shared living.
  • If you're a Home Owner, we'll also arrange a home visit to check your home is suitable and safe for sharing.
Step 3 of 5

Screening

  • You'll complete the required screening steps with our support.
  • Once screening is complete, suitable applicants join our participant pool.
Joining the participant pool doesn't mean a match has been found — it means you may be considered when a compatible participant comes along.
Step 4 of 5

Matching

  • When a possible match is found, Hollyburn shares some basic profile information with you.
  • You decide whether you'd like to meet — there's no pressure either way.
  • We can arrange and support an in-person introduction with your potential new housemate.
  • You're welcome to meet more than once before making any decision.
Step 5 of 5

Agreement and move-in

  • If you both choose to proceed, Hollyburn helps guide your conversations and complete the Living Together Guide — covering things like a trial period, contract length, and how you'll share the home, including storage, move-in date and house rules.
  • You'll complete the License to Occupy, which covers financial contribution, security deposit and notice periods, as well as the Program Agreement.
  • The Home Seeker moves into the Home Owner's home. Hollyburn doesn't provide moving services, but our coordinator is on hand to guide the practical details if helpful.
  • After move-in, Hollyburn checks in with you both, and is here to help with support conversations if concerns come up.

BASED ON COMPATIBILITY, NOT JUST AVAILABILITY

How we match

Home sharing is more than just finding a room, it is about finding a match. We don’t rely on algorithms to find you a match, instead we take time to get to know you and what is important to you.

Lifestyle and daily routines

Daily schedules, quiet times, guests, hobbies, interests, and how each person likes to use the home.

Affordability

A monthly contribution that reflects what the Home Seeker can afford and what the Home Owner is open to.

Location and amenities

Neighborhood, transit, mobility needs, stairs, parking, access to shops, services, and community.

Household expectations

Pets, smoking, cleaning, visitors, privacy, belongings, boundaries, and the way the household will function day to day.

Shared spaces

Comfort with sharing areas of the home, such as bathrooms, kitchen, storage and other communal spaces.

Communication

How each person prefers to talk through expectations, decisions, and any concerns that may come up.

BEFORE MOVE-IN

How we support you to prepare

Before anyone moves in, we help both people have the important conversations early. Together, we talk through practical details and everyday expectations so the home share can begin with confidence.

Meet with support

A match might look right on paper, but it also needs to feel right in person. We arrange an introduction, give both people time to meet, ask questions, and decide whether they want to move forward.

Put expectations in writing

This is the official agreement for the home share. It has been reviewed by a lawyer and sets out the key terms of the arrangement, such as the monthly financial contribution, trial period and notice period.

Living Together Guide

This is different from the formal agreement. It is a practical conversation tool that helps both people talk through everyday life in the home, including quiet times, guests, cleaning, shared spaces, privacy, communication, food, pets, and household routines.

Feel prepared

We provide practical resources to help both people feel prepared before move-in. This may include checklists, conversation prompts, room condition forms, orientation information, and other tools to support a clear start.

AFTER-MOVE IN

How we continue to support you

Settling in

We check in after move-in to see how the arrangement is going and whether anything needs adjusting.

Adjusting expectations

If routines or circumstances change, we can help revisit the Living Together Guide and clarify expectations together.

Talking things through

If something feels uncomfortable or unclear, we can help both people have the conversation early, before small issues become bigger ones.

You set the rules, not us

We’re not here to tell you how to live together.
We provide the templates and support, you decide what works best for you.

HOW HOME SHARING DIFFERS FROM PRIVATE RENTING

A different way to share your home

Hidden Housing Solutions is different from renting out a room privately. The program has been designed specifically for people sharing a home together, with flexibility and safeguards. That means the agreement is built around your preferences and pace, rather than a one-size-fits all.

Standard Rental Tenancy

Usually centred on renting a private space.

The relationship is mainly landlord and tenant.

Terms are often more fixed, set by the Residential Tenancy Act, with the same notice period and deposit terms for everybody.

Ongoing support is not usually built into the arrangement.

Supported Home Sharing

Both people have a private room and share spaces such as a bathroom or kitchen.

The relationship is more personal.

Flexible notice periods, deposits and trial period so the agreement can genuinely fit around your circumstances.

We provide guidance, support and check-ins.

Home sharing is different from a standard tenancy. In arrangements where kitchen or bathroom facilities are shared with the homeowner, BC’s Residential Tenancy Act may not apply.

Your agreement is built around you

Instead of a standard tenancy lease, participants sign a License to Occupy – a clear, written agreement that covers your monthly contribution, security deposit, notice periods, trial period, how you’ll share the space and anything else that matters to you both. Hollyburn provides the templates and walks you through every section.

You can try before fully committing

Because the arrangement is flexible, there is the option for both participants to opt-in to a trial period before agreeing to a longer-term commitment. This gives everyone time to settle in, get comfortable and make sure the match feels right. 

Matches are intentional and supported

Rather than the relationship being purely transactional, matches are based on more than a room being available. We take time to understand lifestyle, routines, communication style, comfort levels and expectations around shared living, so introductions feel thoughtful and informed.

OUR ROLE

What we can help with - and what we can't

We believe in being upfront with you from the start.

The Hidden Housing Program is here to guide and support but you some responsibilities remain with the people sharing the home.

Here’s where our role begins and ends.

We can help with:

Explaining the program

Screening participants and references

Identifying possible matches

Facilitating introductions

Providing lawyer-reviewed agreements

Ongoing support and check-ins

We cannot provide:

Guaranteed housing or a match

Emergency housing or care

Landlord responsibilities

Enforced payments between participants

24/7 support or daily supervision

Resolution for formal legal disputes

Is Home Sharing Right For Me?

Our self-reflection tool helps you think through your routine, communication style, comfort level, and living preferences before beginning the matching process.

 

 

Creating safe and supportive home sharing opportunities for older adults on the North Shore.

CONTACT

604-329-3351
info@hiddenhousingsolutions.ca
Vancouver, BC

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